Jeffery Liu and Jon Wang are the co-founders and co-CEOs of Assort Health, a company building voice AI to manage patient calls in healthcare. Their tools help medical practices save time on routine tasks, letting staff focus on care.
Jeffery Liu built a solid tech career before Assort Health. He studied physics at Peking University and computer science at the University of Texas at Austin. He worked as a software engineer at Facebook, director of engineering at SEVEN Networks, and in R&D at Nokia Research Center, gaining hands-on experience in reliable systems.
Jon Wang came from healthcare and AI research. He attended medical school at UCSF and worked on AI projects at Stanford. Earlier, he co-founded Shimmer, a Y Combinator-backed mental health platform, and served as chief of staff at Elemy, giving him insight into patient care challenges.
Founding Assort Health
Jeffery and Jon launched Assort Health in San Francisco, spotting major issues in healthcare call centers, such as long patient hold times and overwhelmed staff. Their voice AI handles calls, books appointments, and manages intake for specialties like orthopedics. Early backing from investors like Quiet Capital and Tau Ventures helped them serve over 300,000 patients and grow.
Leadership Style
As co-CEOs, Jeffery and Jon lead with a focus on real-world fixes and team support. They prioritize solutions that free staff for breaks and better patient interactions, as shared at events like the AAOE conference. Their approach blends technical know-how with a focus on people. They hire talented engineers and aim to support workers through AI. They team up amid rapid growth, celebrating wins like shorter hold times at partner practices.
Achievements
Under their guidance, Assort Health reached strong early milestones. Practices using their AI reported improvements, such as shorter hold times and many calls handled without staff involvement. The company drew praise from investors and peers, with mentions of expansion into more healthcare areas.
Speaking at founder events helped them build momentum and attract talent.
| Hold Times | Reduced at select practices https://www.linkedin.com/posts/jonxwang_this-past-monday-my-co-founderjeffery-activity-7326259630358052867-GqJo |
| Call Handling | High percentage AI-resolved in cases https://www.linkedin.com/posts/jonxwang_this-past-monday-my-co-founderjeffery-activity-7326259630358052867-GqJo |
| Scheduling | Strong accuracy noted https://www.linkedin.com/posts/jonxwang_this-past-monday-my-co-founderjeffery-activity-7326259630358052867-GqJo |
| Staff Time | More focus on care https://www.linkedin.com/posts/jonxwang_this-past-monday-my-co-founderjeffery-activity-7326259630358052867-GqJo |
Personal Approach
Jeffery and Jon keep things approachable and mission-driven. Jeffery draws on his engineering background to tackle tech challenges while improving patient access. Jon, shaped by his time in med school and startups, focuses on filling care gaps with practical tools.
They share updates online about team efforts and welcome input on practice needs, building a culture that values both skills and empathy.
Jeffery and Jon plan to grow Assort Health’s AI across more healthcare specialties. With ongoing needs such as staff shortages, they aim to handle more patient calls reliably and continue innovating. Their goal remains simple: cut wait times so doctors and patients connect faster.
